Terms of service

Welcome to Covelle Signature. These Terms of Service govern your use of our website and your purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms of Service.

General Information

Covelle Signature is an online retail store offering women’s luxury-style handbags and fashion accessories to customers worldwide.

Throughout these terms, “we,” “us,” and “our” refer to Covelle Signature. “You” and “customer” refer to the user, visitor, or purchaser.

Use of Our Website

By using our website, you agree that you will not:

Use the website for unlawful purposes
Interfere with the security or functionality of the website
Attempt to gain unauthorized access to our systems
Provide false, inaccurate, or misleading information
Copy, reproduce, or exploit any part of the website without permission

Product Information

We make every effort to display product images, descriptions, colors, sizes, materials, and pricing accurately.

However, colors may vary slightly depending on your screen settings, lighting, and device display.

Product availability is subject to change without notice.

Pricing and Payments

All prices are displayed in the currency shown on the website or at checkout.

We reserve the right to update prices, discounts, and promotions at any time.

Payments must be completed before an order is processed.

We may refuse or cancel an order if payment is not authorized, if fraud is suspected, or if there is an error in pricing or product information.

Order Acceptance

After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, inventory issues, inaccurate information, or violation of these terms.

Shipping and Delivery

Shipping times, costs, tracking, customs duties, and delivery conditions are explained in our Shipping Policy.

By placing an order, you agree to provide accurate shipping information.

Returns and Refunds

Returns, refunds, exchanges, damaged items, and cancellation rights are governed by our Return & Refund Policy.

Please review it before placing an order.

Customs, Duties, and Import Taxes

International customers may be responsible for customs duties, VAT, import taxes, brokerage fees, or other local charges imposed by their country.

These charges are not controlled by Covelle Signature unless clearly stated at checkout.

Intellectual Property

All website content, including logos, images, text, product names, design elements, graphics, and branding, belongs to Covelle Signature or its content providers and may not be copied, reproduced, distributed, or used without written permission.

User Content and Reviews

If you submit reviews, photos, comments, or other content, you grant Covelle Signature permission to use, display, reproduce, and share that content for marketing, website, and promotional purposes.

You are responsible for ensuring that your submitted content is lawful and does not violate the rights of others.

Limitation of Liability

To the maximum extent permitted by law, Covelle Signature is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

Product Care

Customers are responsible for following proper care instructions for handbags and accessories.

Covelle Signature is not responsible for damage caused by misuse, improper cleaning, exposure to harsh conditions, accidents, or normal wear and tear.

Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, strikes, customs delays, carrier issues, supply chain disruptions, pandemics, government actions, or technical failures.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Governing Law

These terms are governed by the applicable laws of the jurisdiction in which Covelle Signature operates, without limiting any mandatory consumer protection rights available to customers in their country or region of residence.

Contact

For questions about these Terms of Service, contact us:

Covelle Signature
Email: support@covellesignature.com
Website: https://covellesignature.com

Effective Date: [Insert Date]

Handcrafted Excellence

Every bag is meticulously crafted by skilled artisans, ensuring unparalleled quality in every stitch and detail.

Premium Materials

We use only the finest full-grain leathers and noble materials sourced from the world's most prestigious tanneries.

Timeless Design

Our pieces are designed to transcend trends, becoming cherished companions that grow more beautiful with time.

White-Glove Delivery

Each order is carefully packaged and delivered with the same care and attention that goes into crafting every piece.